Our solutions

Metering services and systems

AMI (Advanced Metering Infrastructure) is a crucial part of the energy distribution system: it provides the necessary data for invoicing, while securing energy distribution and grid maintenance processes. Aidon offers the metering functionality in three alternative solution models, from which the distribution system operator can choose the option that best suits its own operating model.

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Smart Energy Service Devices

Aidon’s 6000 and 7000 series Energy Service Devices (ESD) combine a meter, connectivity, versatile sensors, and interfaces with high performance.

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IoT connectivity

The choice of communication technology plays a key role in the perfomance and reliability of the AMM system. Aidon offers connectivity technologies for different needs and circumstances, and they can be combined to deliver the best solution for the customer. The connectivity can also be obtained from us as a service.

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Aidon One

Aidon One is a browser-based service for managing the distribution network and related field work. Aidon One gathers the information needed in metering work, distribution network maintenance and customer service on a map.

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Expert services

Our expert services support our customers in the use and maintenance of our products as well as in problem solving throughout the lifetime.

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Metering services and systems

AMI (Advanced Metering Infrastructure) is a crucial part of the energy distribution system: it provides the necessary data for invoicing, while securing energy distribution and grid maintenance processes. Aidon offers the metering functionality in three alternative solution models, from which the distribution system operator can choose the option that best suits its own operating model.

Metering as a Service (MaaS) is a comprehensive service in which Aidon is responsible for the customer’s metering operations end to end, from devices to the distribution system operator’s  business systems. This metering service is based on the modern service provisioning platform developed by Aidon, the strengths of which are a high degree of automation and an easy integration with the customer’s systems.

Aidon ACloud is a Software as a Service (SaaS) solution, in which Aidon takes care of the set-up of the system environment as well as system hosting, lifetime maintenance and security updates. The customers operate the cloud-based system via web-based user interface and / or integration interfaces.

Aidon Gateware is an on-premises metering system which runs in an IT environment managed and maintained by the customer. The customer is responsible for the daily operation of the system. The Gateware has a user-oriented, web-based user-interface which is designed for seamless control of operations. The system offers modern and versatile integration interfaces with the customer’s other systems.

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Smart Energy Service Devices

Aidon’s 6000 and 7000 series Energy Service Devices (ESD) combine a meter, connectivity, versatile sensors, and interfaces with high performance.

The device has a clear design, a robust structure, and it is easy to install. Remote upgradability enables the deployment of new applications and activation of new functionality during the device’s lifecycle. The reliable device platform is designed to meet the requirements and demanding conditions of the Nordic distribution network companies.

The new 7000 series devices come with unprecedented features such as the High-Speed Data Collection interface with extremely accurate sampling capability for versatile and real-time controls and diagnostic applications.

Benefits of modularity

The energy service device consists of an electricity meter and a system module. The purpose of the meter is to measure energy consumption and produce information based on it at specified intervals, for example 15 or 60 minutes. The measurement data is transmitted to the system module of the device for processing. The system module controls the meter and enables provision of time-stamped registry values, control of loads, monitoring of power quality, registration of power outages and fault information, as well as the reading of external status information.

The measuring data is further processed by the Energy Service Device’s system module. The system module controls the meter and enables provision of time-stamped registry values, control of loads, monitoring of power quality, registration of power outages and fault information, as well as reading of external status information. The system module also takes care of communication between the Energy Service Device and the head-end system.

The system module takes care of the data transmission of the energy service device, and the type of the module is selected according to the used communication technology. A system module separate from the meter makes it possible to introduce new communication technology during the system lifecycle without changing the meter.

7000 series energy service devices

6000 series energy service devices

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IoT connectivity

The choice of communication technology plays a key role in the perfomance and reliability of the AMM system. Aidon offers connectivity technologies for different needs and circumstances, and they can be combined to deliver the best solution for the customer. The connectivity can also be obtained from us as a service.

There are several factors that influence the choice of the most appropriate connectivity solution. These include:

  • Amount and density of metering points
  • Geographical topology
  • Technological and operational requirements, such as the amount of data and the need for the real-time availability of data
  • Availability of suitable IoT networks and their capacity
  • Initial investment and operational lifecycle costs
  • Schedule of roll-out and transition phase into the new solution

The right connectivity technology to the right place

The needs of distribution system operators vary from company to company, and so does the choice of the most suitable IoT connectivity solution.  Even within the same distribution network area, there may be areas with very different consumption profiles, populations and geographies. Combining different technologies to a hybrid solution allows utilisation of the advantages of each technology in the most suitable locations for them.

The Aidon connectivity offering consists of the following connectivity technology options and their combination:

  • Radiobased RF Mesh network
    The energy service devices use each other to build mesh networks that re-route automatically.  In this solution, the slave devices transmit data via other devices or directly to the master device. Master devices use 2G/4G connection to communicate with the head-end system. Alternatively, the utility’s own Ethernet connection can be used. The RF solution is particularly suitable for urban and suburban areas where metering points are close enough to each other to create a mesh network.
  • Point-to-Point (P2P)
    In the point-to-point solution the metering devices are in direct connection with the head-end system via LTE-M / NB-IoT network, using their own IoT subscription. In terms of accessibility, capacity and cost, this solution is best suited for remote destinations and to metering points with high consumption, such as industrial sites.

Aidon helps customers in designing the best solution for each purpose. This is to ensure flexibility and scalability of the connectivity during installations and throughout the whole system lifecycle, for example in case the amount of transferred data increases or operator services develop.

Flexible service package

For customers who prefer to obtain connectivity as a total service at a fixed price, Aidon’s Connectivity as a Service offering is the choice. In the service, Aidon is responsible for the connectivity between the devices and the system according to the agreed service level. The service includes the choice of the most suitable IoT operator service with data subscriptions, as well as a  service agreement with the selected operator, provided by Aidon. Aidon’s technology expertise is available for the customer as part of the service. Thanks to this, the customer company does not have to devote its own resources in the managing, monitoring and maintaining mobile connectivity for AMI.

In addition, the customer can take advantage of our eSIM service, which guarantees reliable, flexible and operator-independent IoT connectivity throughout the system lifecycle. Devices equipped with an eSIM solution can be automatically or in a controlled manner transferred to another operator’s service to ensure, for example, the required service level or competitive pricing.

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Aidon One – one service for power grid management, metering work and customer service

Aidon One is a browser-based service for managing the distribution network and related field work. Aidon One gathers the information needed in metering work, distribution network maintenance and customer service on a map.

Aidon One can be used in the office on computer screen and in the field with mobile devices. Aidon One’s functionalities are separate modules from which the DSO can compile a suitable package and flexibly complement it as needed.

Take Aidon One into use, when you want to

  • know the daily status of meter readings in each metering point
  • follow the status of the reading system’s communication network and see fault situations on a map
  • view grid components on a map
  • receive information of the alarms in the low voltage network on a map view
  • manage field work
  • schedule statutory network site inspections and prepare inspection reports
  • inform about events concerning distribution network maintenance
  • allow your customers to report about faults and other observations on the grid and receive them as work orders

 

Aidon One – the only service you need

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Expert services

Our expert services support our customers in the use and maintenance of our products as well as in problem solving throughout the lifetime.

Service Desk serves our customers with daily questions and problem solving. With a strong knowledge of Aidon’s products and solutions as well as various customer system environments, the Service Desk provides professional and efficient assistance in accordance with the customer service agreement.

Trainings provide customers with the expertise they need to use and maintain their Aidon solutions. Our training offering includes system- and device-focused trainings that are open to all customers, as well as customer-specific trainings that are also customised when necessary.

Project management and consulting services bring the expertise of our experienced professionals to our customers in a mutually agreed manner and scope. The services are available for large-scale system deployment projects, smaller upgrade or integration projects, as well as assignments that require special expertise.